Customer Relationship Management (CRM)
is the process of tracking and analyzing all of the interactions you have with your customers and prospects. CRM software is a tool that centralizes, simplifies, secures, and scales your customer engagement. Without a CRM you will have weak relationships with your customers before and after the sale phase.
Here are some reasons/advantages of having a CRM:
- You need CRM to make your business more efficient to increase your revenue per employee.
- You need CRM to create repeatable successful processes.
- You need CRM because you and your competitors are always looking for an advantage in a multi-channel customer environment.
- You need CRM to capture the interest of customers that are increasingly sophisticated technology so the old methods all businesses used to market and sell to them.
- You need CRM to look into your future and be predictive of your revenue.
- You need CRM to mitigate the risk and costs of staff turnover.
- You need CRM to engage in a cycle of continuous improvement.
- You need a CRM for your business to survive.
DATA SOFT SYSTEM IS THE SOLUTION!
Without a solid CRM system, it is difficult to focus on the customer . The customer will then switch to the business that uses technology to make their sales team more efficient on following up with their customer base.
The issue that small businesses have is choosing what CRM is good for their needs. The key is to focus on the 3 main values that will bring your business into the 21st century, and make your business more successful. Those 3 main keys are and have always been,
- Price
- Quality and
- Support
Price: The majority of small business cannot afford those high priced CRM softwares in the market. According to CRM research, “pricing begins at or around $1000 per server and $50 per user license in addition to an annual support plan in the range of 15% to 21%.” Data Soft System will cost you only a fraction of that price because we know you are called small businesses for a reason.
Quality: Quality pertains to what you the customer sees in a particular software, how efficient you want your process to be, and how to increase the revenue of your employees. While Data Soft System is priced cheap is because we understand how hard it is for small businesses to compete, thrive, and keep up with technology tools. Data Soft System has exactly what your sales team needs without overwhelming them with too many features and tools that are hardly uses in the sales department’s daily operations. Software companies are forgetting that there are moving away from the principal of making CRMs simple and user friendly.
Support: Data Soft System’s CRM
is designed and setup just for you and your dedicated solution. Our CRM is 100% flexible whey you need to make changes or features implemented. We do not use a platform that is virtually shared with multiple businesses like other companies do. Flexibility is the key to making your customers happy. Way too often when you call up your current CRM software provider to make changes, the response given is “we will put it in the feed back.” That is because they cannot make or add features without corporate approval first. This action is done because they know it will affect all who shares the software with you!!
Whether you are a small business or big car dealership, let a representative from Data Soft System visit your store for a free consultation. We can guarantee success on how you can build your CRM to improve your business. By building your customized and personal CRM, your sales department’s daily process is and how your management needs it.
Send us a request today to get more information. A sales representative from Data Soft System will contact you within a few hours your request was made. You will save money by getting quality through Data Soft System. We look forward to speaking to you soon. You will never regret making your CRM solution by Data Soft System!!!